Disclaimer and Policies – Luxuriously Natural Soaps, LLC

Shipping:

  • Orders are processed and shipped within 3-5 business days upon receipt.
  • While we aim for prompt delivery, we prioritize transparent processing times.
  • We utilize USPS service for shipping, and tracking details will be sent to you via email.
  • Every order is securely packaged in a cardboard box, ensuring the safe arrival of your products.
  • Please be aware that once the package is in transit, we cannot be held responsible for any issues.
  • USPS tracking numbers are provided, and we advise prompt retrieval to prevent potential melting of certain products, especially whipped body butters and hard body lotions, due to extended mailbox storage.

Returns / Exchanges:

  • Due to the nature of our personal care products, we regret to inform you that we do not accept returns or exchanges.
  • Feel free to reach out to us if you encounter any problems with your order; we are here to assist you.
  • Kindly note that returns cannot be accommodated for gift cards.
  • We encourage you to contact us promptly with any order-related concerns, as your satisfaction is our priority.
  • For inquiries, contact us at sales@lnsoaps.com.

Damages & Issues:

  • Though rare, we understand that mishaps can occur.
  • Upon receiving your order, please inspect it immediately. If you find any defects, damages, or incorrect items, please notify us without delay.
  • Your feedback helps us assess and rectify the situation promptly.

Disclaimers:

  • Soap Care: To maintain the quality of your soaps, place them on a well-draining soap dish. Adequate drying between uses is essential to prevent mushiness.
  • All our products are formulated for external use only.
  • Prior to applying any product to your face or body, perform a patch test.
  • Our products contain natural butters and oils derived from nuts, seeds, fruits, or botanical sources. If you have allergies or sensitivities, carefully read the product description and label, or consult us before purchasing. Discontinue use if irritation arises.
  • Luxuriously Natural Soaps, LLC. does not make claims to diagnose, cure, mitigate, or prevent skin conditions or medical issues. Our products are not a substitute for medical advice or therapy. Pregnant or breastfeeding individuals should consult a healthcare professional before using cosmetics.
  • Luxuriously Natural Soaps, LLC. holds no liability for adverse reactions to any ingredient or product. It’s crucial to read labels and descriptions thoroughly and avoid products that may trigger allergies or sensitivities. Adhere to usage instructions.
  • While many of our soaps are detergent-free, paraben-free, and some are entirely natural or plant-based, others may contain animal-derived ingredients. Carefully review listings or contact us if you have allergies. We strive to provide comprehensive ingredient information.
  • If you have known allergies, we can provide a full ingredient list upon request. Custom orders can be arranged to accommodate allergies; please reach out to us for suggestions.
  • Please be aware that we cannot be held accountable for products after they leave our possession. Each package comes with a USPS tracking number. Extended mailbox storage may lead to melting of certain products, such as whipped body butters or hard body lotions. We advise prompt retrieval to prevent this.

Your satisfaction and wellbeing are our priorities. Please feel free to contact us with any questions or concerns. Thank you for choosing Luxuriously Natural Soaps, LLC for your skincare needs.